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Consumer law is a branch of law that ensures consumers’ rights are protected in cases of disputes regarding goods and services and guarantees fairness in commercial transactions. It covers a wide range of issues, from defective products and services to consumer loans and distance sales contracts. At KY Law, we provide expert legal support to safeguard consumer rights and offer legal solutions against unfair practices.
Consumer law aims to provide economic security to consumers and offers legal solutions for common disputes:
Consumers have the right to request a replacement, refund, or compensation if the purchased goods or services are defective. In disputes with sellers and service providers, legal action may be necessary.
Legal support is often required in cases involving the right of withdrawal in online shopping, undelivered or incomplete products, and disputes related to e-commerce platforms.
Legal support is often required in cases involving the right of withdrawal in online shopping, undelivered or incomplete products, and disputes related to e-commerce platforms.
Consumers can resolve legal disputes with sellers or service providers by applying to Consumer Arbitration Committees. These committees handle all consumer disputes within a certain monetary limit. At KY Law, we manage the application process and ensure consumers effectively defend their rights.
At KY Law, we offer the following services to protect consumer rights:
We handle legal proceedings to resolve consumer grievances.
We protect consumers against unfair loan and interest rate practices.
We provide legal support for disputes arising from online shopping.
We prepare and follow up on consumer arbitration committee applications.
